Terms & Conditions
JNH Fabrics by Khadija Ansari
Women’s Shalwar Kameez (Stitched & Unstitched)
1. Introduction
Welcome to JNH Fabrics by Khadija Ansari (“JNH Fabrics”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of our products, services, website, social media platforms, and all transactions conducted with our brand. By placing an order or interacting with our brand, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Product Information
- We specialize in women’s shalwar kameez, including stitched and unstitched collections.
- Product colors may vary slightly due to lighting, photography, and screen resolution.
- Measurements are approximate and may vary marginally.
- Minor variations in prints, embroidery, or embellishments are natural characteristics of fabric and handcrafted work.
3. Orders & Acceptance
- All orders are subject to availability and confirmation.
- We reserve the right to refuse or cancel any order due to stock issues, pricing errors, or suspected misuse.
- Once an order is confirmed, it cannot be modified or canceled unless approved by JNH Fabrics.
4. Pricing & Payment
- All prices are listed in Pakistani Rupees (PKR) unless stated otherwise.
- Prices may change without prior notice.
- Full payment is required prior to order processing unless Cash on Delivery (COD) is available.
- Any applicable delivery or service charges will be disclosed at checkout.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary due to courier or operational factors.
- We are not responsible for delays caused by third-party courier services.
- Customers must provide accurate shipping details. JNH Fabrics is not liable for non-delivery due to incorrect information.
6. Returns & Exchanges
- Returns or exchanges are only accepted for damaged or incorrect items.
- Claims must be reported within 48 hours of delivery with clear photo or video evidence.
- Sale, discounted, or customized items are non-refundable and non-exchangeable.
- Return shipping costs may be borne by the customer unless the fault lies with JNH Fabrics.
7. Refund Policy
- Approved refunds will be issued via the original payment method or store credit.
- Refund processing may take 7–14 working days.
- No refunds will be issued for minor color or measurement variations.
8. Intellectual Property & Copyright
All content, including but not limited to the brand name, logo, designs, images, text, graphics, and product concepts, are the exclusive intellectual property of JNH Fabrics by Khadija Ansari. Any unauthorized copying, reproduction, modification, distribution, or commercial use of our intellectual property is strictly prohibited and may result in legal action under applicable copyright and trademark laws.
9. Customer Conduct
Customers are expected to provide accurate information and engage respectfully. Any misuse, fraudulent activity, abusive behavior, or false claims may result in immediate order cancellation and refusal of future service.
10. Limitation of Liability
JNH Fabrics shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
11. Privacy Policy
Customer information is kept strictly confidential and used solely for order processing, delivery, and communication. We do not sell or share personal data with third parties except where required for logistics or legal compliance.
12. Amendments
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
14. Contact
For inquiries, complaints, or support, please contact us via our official social media pages or WhatsApp support.
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